ABOUT TAADAA
Frequently asked questions
🎨 Can I submit my own design for an icon?
You can! From 10 items per design, we can embroider a custom design for you. Send us your idea or design, and we’ll discuss the possibilities together.
💡 I have a great idea for a new icon!
We’d love to hear it! Feel free to email your idea to us or send it via Instagram. We’ll add it to our suggestions list, which we always consult when releasing new icons.
🖐️ Can I try on the shirt before ordering?
Unfortunately, we don’t have a physical store, but you can use the size chart on the product page. A good tip: lay your favourite shirt flat and compare the measurements. Still unsure? Feel free to send us a message—we’ll be happy to help!
🎁 Can I have an order sent as a gift?
Yes, you can! If you enter a different delivery address at checkout, we’ll send the parcel there. Please note that, in the interest of sustainability, we don’t use gift wrapping or any extra packaging material. You can, however, leave a personal message in the comments field and we’ll add it to the parcel.
👕 The shirt size seems different from a few years ago—is that right?
Yes, that’s right! Our shirts have been upgraded by the supplier. They’re made from even better-quality fabric, but they also have a slightly different fit: the sleeves are a little longer, the neckband is slightly wider, and they run a little larger. You’ll often be better off choosing one size smaller than before. Not sure? Compare the size chart with your favourite shirt at home.
♻️ Are your products sustainable?
Yes! Sustainability is very important to us. We work with organic cotton, fair production, and embroider everything locally. Together, we can make the world a little more beautiful—and more fun to walk around in.
🧼 What’s the best way to wash my shirt?
To keep your shirt looking its best for as long as possible, we recommend washing it inside out at 30 degrees. Preferably don’t tumble-dry it, so it won’t shrink and the embroidery will stay looking its best.
🧾 Can I get an invoice for my order?
Of course! Your invoice is emailed automatically with your order. Didn’t receive it? Just send us a message and we’ll send it over.
🔁 Can I exchange my shirt for a different size?
Yes, that’s right! You can exchange your shirt as long as it is unworn and unwashed. To do so, fill in the "exchange form" at the bottom of every page on the site.
📬 Do you also ship to Belgium or other countries?
Yes, we ship to Belgium too! For other countries, just send us a message and we’ll see what’s possible.
